Nico Mart

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Privacy Policy for Nico Mart

Effective Date: November 23, 2025

POSTED BY NICO MART

1. Introduction

Nico Mart ("we," "our," or "us") is a mobile grocery shopping application that allows users to browse products, place home delivery orders, and make secure payments using cash. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you use our app.

By using Nico Mart, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

When you sign up, log in, or place an order, we may collect:

Name

Email address

Phone number

Password

Delivery details: full name, phone number, street address, city, zip code, province, delivery instructions

Gender (if updated in profile)

B. Information Collected Automatically (Derivative Data)

We automatically collect:

Device information (device type, OS version, app version, device ID)

Log and usage data (IP address, app usage, session info, errors)

C. Information from Google API Services and Apple Sign In

If you use Continue with Google, we collect your Google account email and name.

If you use Continue with Apple, we collect your Apple account email and name.

3. How We Use Your Information

We use your information to:

Process and manage your orders

Deliver groceries to your specified address

Respond to user inquiries (messages to admin)

Provide account management (login, profile updates, password reset)

Secure and authenticate user accounts

Note: Users do not receive push notifications from Nico Mart.

4. Legal Bases for Processing (GDPR / EU & UK Users)

We process your personal information under the following lawful bases:

Consent: When you agree to provide personal information during signup or order placement.

Performance of a Contract: To fulfill your orders, deliver services, and manage payments.

Legitimate Interests: To improve app functionality, prevent fraud, and ensure security.

Legal Obligation: To comply with applicable laws.

Vital Interests: Rarely, in emergency situations to protect your safety.

5. Payments

Users can pay via cash upon delivery.

All payments are made in cash when the order is delivered to your specified address.

6. Data Sharing

We do not sell, rent, or trade your personal information.

We may share data with:

Firebase (for authentication, database storage, and analytics)

7. Data Retention

We retain your account and order information as long as your account exists or as necessary to fulfill legal obligations.

You can delete your account at any time through the app.

8. User Rights

You can:

Access and update your personal information in your profile

Change your password

Delete your account

Request information about what data we have stored

For EU/UK users:

You have the right to access, correct, delete, or restrict your personal data.

You may also withdraw consent at any time.

9. Cookies and Tracking

We use Firebase for analytics and security.

No tracking or location data is collected beyond what is needed for app functionality.

10. Children's Privacy

Nico Mart is not intended for children under 13. We do not knowingly collect personal information from children.

11. Language

This Privacy Policy is available in English and Italian. You can switch between languages using the language toggle in the app settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.

13. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: nicocrewmilano@gmail.com

Website: https://www.nicomart.it/